City : Ottawa

Category : Hourly Temporary/Contract

Industry : Recruitment/Staffing

Employer : The Adecco Group

Adecco is currently hiring a Claims Analyst for a full-time remote opportunity. This position is ideal for detail-oriented individuals who excel in data accuracy, process adherence, and working in structured, high-volume environments.

The Claims Analyst I plays a key role in reviewing claims, processing documentation, and ensuring all work aligns with internal standards and service level expectations.

• Pay Rate: $22.50/hour

• Location: Ottawa, ON | Remote

• Schedule: Monday to Friday, 9:00 AM – 5:00 PM

• Employment Type: Full-time | Temporary

Responsibilities

• Review and process claims and related correspondence in accordance with established procedures and guidelines

• Follow written scripts and workflows to ensure consistency and compliance

• Utilize internal systems and proprietary software to access claim information, input decisions, and escalate issues when required

• Perform accurate data entry and verification of claim details

• Analyze claim information and supporting documentation to ensure accuracy and completeness

• Meet and exceed productivity and quality standards set by the team

• Communicate any challenges or blockers to leadership in a timely manner

• Ensure all work aligns with internal processes, compliance standards, and service level agreements

Requirements

• Must be eligible to work and reside within Canada

• High School Diploma or GED required

• Strong attention to detail and accuracy

• Excellent written English communication skills

• Ability to analyze information and make data-driven decisions

• Comfortable working at a computer for extended periods of time

• Strong organizational and time management skills

• Ability to follow structured processes and work independently in a remote environment

Technical & Work-From-Home Requirements

• Internet connection must meet the following minimum requirements:

  • Minimum 20 Mbps download / 5 Mbps upload (preferred 25 Mbps / 10 Mbps)

  • Jitter below 10

  • No mobile hotspots or unauthorized VPNs

• Computer requirements:

  • Minimum Intel i5 or AMD Ryzen 5 processor

  • Minimum 8 GB RAM

  • Minimum 238 GB hard drive

  • Windows 10 or higher

• Equipment:

  • Headset required

  • Dual screen setup (laptop + monitor or desktop + 2 monitors)

• Work environment:

  • Quiet, dedicated workspace suitable for remote work

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.

At Adecco, our purpose is simple: to make the future work for everyone. We live our values — Passion, Collaboration, Inclusion, Courage, and Customer-Centricity — by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.

If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!

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