City : Vancouver

Category : Full time

Industry : Educational Services

Employer : University of British Columbia

Job Category

Job Profile

Job Title

Department

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
The Campaign Coordinator, Brand Communications is responsible for the planning and execution of UBC’s brand and strategic public communications campaigns and initiatives. The role works collaboratively with colleagues across the Communications Portfolio, Brand and Marketing, and our agencies of record to ensure the accurate, timely, and effective delivery of communication and advertising materials that help articulate UBC’s impact and engage priority external audiences.

Organizational Status
The Campaign Coordinator, Brand Communications reports to the Associate Director, Brand Communications, and works under general direction, receiving guidance on standards and objectives. Work is reviewed for quality, accuracy, and alignment with established communications practices. The Campaign Coordinator collaborates with strategic communications, marketing, design, and digital teams colleagues, as well as staff and faculty across the university.

Work Performed
The Campaign Coordinator, Brand Communications is responsible for the planning and execution of UBC marketing and advertising campaigns and strategic initiatives including:

Content Development & Editorial Support

• Writes, edits, and proofreads communications materials including articles, web content, campaign copy, presentations, brochures, internal and external communications, and other public‑facing materials.

• Conducts background research and information gathering to ensure accuracy, clarity, and consistency of messaging across all communication and advertising touchpoints.

• Prepares materials supporting public information efforts, outreach initiatives, and presentations.

Communications & Campaign Coordination

• Coordinates with subject matter experts, content creators, designers, and digital teams to gather information, draft messaging, and facilitate content review and approvals.

• Manages intake of campaign and communications briefs, ensuring clarity on objectives, audiences, and key messages.

• Leads the coordination of campaign components such as scheduling, materials development, content review cycles, and asset routing.

• Liaises with internal and external production and media service providers to manage preparation and delivery of communications and advertising materials (trafficking).

Outreach & Engagement Support

• Responsible for the planning and execution of outreach activities, events, public presentations, and information sessions as part of brand communications initiatives.

• Develops materials and  plans for campaign‑related activations and engagement activities.

Information & Project Support

• Maintains documentation, calendars, workflow tools, and shared resources to facilitate coordination and transparency.

• Conducts environmental scans, competitive reviews, and topic‑specific research to develop  information summaries and briefing materials for management.

Consequence of Error/Judgement
The position must be able to work independently and exercise independent judgement in managing brand marketing needs and issues. Actions and decisions are expected to consider the goals and resources of the University and the Communications portfolio, including as they pertain to brand communications and engagement strategies, technical implementation approach, editorial copy, and visual design. 

Poorly executed operations and projects can result in loss of stakeholder support, weak marketing results, and/or inefficient use of resourcing and budget and could have a significant impact on the brand equity and reputation of the University.

Supervision Received
This position operates cross-functionally within and outside of Brand and Marketing and the Communications Portfolio, and reports to the Associate Director, Brand Communications. The position will also work closely with other communications professionals at UBC, vendors, and other staff from across the university as needed. This position also works independently within established guidelines and standards.

Supervision Given
This position is required to coordinate the production of writing, design, and digital communications work to support brand marketing strategies and initiatives. This position may oversee the work of internal and external contractors/vendors, and co-op and/or work learn student placements.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum four years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Experience working on marketing campaigns with media and creative agencies

• Certifications or professional development in marketing, digital marketing, or project management

• Demonstrated ability to support projects, manage timelines, resources, working under pressure to meet multiple competing deadlines

• Comfortable making decisions with moderate levels of ambiguity and complexity

• Experience working in a large, complex organizational environment

• Demonstrated ability to work effectively with digital content producers (writers, designers, photographers, videographers) and technical specialists (system administrators, programmers)

• Experience with project management/work tracking tools, software, and methodologies

• Experience with marketing tools and platforms, design tools (ex. Adobe Creative Suite, Figma, Canva) web content management systems (ex. Wordpress), project management software (ex. Asana, MS Project), office productivity tools (ex. Office 365 suite), and AI tools.

• Knowledge of the University and its policies, goals, issues, and mission a definite asset

• Excellent communication skills, both verbal and written

• Demonstrated willingness to learn and continually upgrade skills

• Ability to work effectively and collaboratively within a team environment. Exceptional service orientation and interpersonal skills. A positive and collaborative attitude with a willingness to go above and beyond when needed. 

• Models and demonstrates effective communication through active listening and appreciative inquiry and is open to providing and receiving timely, constructive feedback. 

• Listens to, encourages, and expresses creative and innovative ideas. 

• Open to experiment and improvise with new ways of approaching processes, tasks, or problems.