City : Guelph

Category : Part-time Hourly

Industry : *Facilities/Maintenance/Environmental Serv.

Employer : Homewood Health Inc.

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Switchboard Operator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

Hours of work: Shifts of 8 hours (Days, Afternoons, Nights) This is a casual position that is for coverage.  7 days on, 7 days rotation. 

Please Note: Internal applications for positions within a bargaining unit must be received within 7 days of this position being posted to have seniority considered as a factor in selection.

What you’ll be doing:

• Answer, screen and direct all incoming calls
• Provide reception support
• Direct visitors to the Health Centre
• Monitor the alarm and paging systems
• Contact emergency services when required
• General office administration 

What we’re looking for:

• Secondary School Diploma
• Previous switchboard experience an asset
• Intermediate computer skills including MS Word is required; familiarity with AS/400 preferred
• Evidence of good work and attendance record
• Demonstrated commitment to Homewood’s Core Competencies (Service Excellence, Innovation, Collaboration, Integrity)
• Commitment to working within Homewood’s Health & Safety Policy

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us 

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.